Recovery Operations Specialist

Recovery Operations Specialist

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  • Recovery Operations Specialist

Develop systems and methods to organize logistics, track resources, and keep complex operations running on schedule. This course provides a practical playbook for staying organized in the fast-moving world of recovery operations.

Course Content

Launching Effective Recovery Operations
17 Topics
2 Quizzes
Welcome: Your Role in Accelerating and Organizing Disaster Recovery
What a Recovery Operations Specialist Does: Beyond Data Entry
How Recovery Operations Supports Strategic Goals Without Owning Them
Positioning Your Role Effectively in the Organizational Structure
Communicating Your Value Clearly When Seen as “Just a Tracker”
Selecting the Right Tracking Tool: From Spreadsheets to Software
Building a Practical Starter Project Tracker to Avoid Overload
Gathering the Right Amount of Project Data Without Getting Overwhelmed
Establishing a Simple, Effective Weekly Update Process
Weekly Update Process
Tracking Program Progress Without Taking Over
Designing Clear Coordination Between Operations and Program Teams
Managing Incomplete or Inconsistent Progress Updates
Identifying Risks and Issues Without Overstepping Your Role
Organizing Recovery Files, Templates, and Shared Resources
Establishing Scalable Project Numbering and Tagging Systems
Documenting Processes Clearly for Long-Term Use
Integrating Operations Smoothly with IT, Procurement, and Grants
Integrating Ops with IT, Procurement, Grants
Managing & Tracking Recovery Progress
16 Topics
2 Quizzes
Defining and Using Your Master Recovery Project List
Creating a Comprehensive Project List Across Teams and Funding Sources
Tracking Funding Status, Phases, and Dependencies Clearly
Maintaining Accurate Project Lists Without Constant Follow-Up
Setting Realistic and Useful Project Milestones
Identifying and Communicating Project Delays Constructively
Providing Quick, Effective Weekly Snapshots for Leadership
Using Timelines and Stack-Based Views to Find Bottlenecks
Timelines and Stack Views
Developing Meaningful KPIs Aligned with Recovery Goals
Linking Individual Projects to Broader Strategic Objectives
Tracking Efficiency, and Coverage in Project Progress
Adapting Tracking Systems When Organizational Goals Change
Documenting Tracking Systems Clearly for Continuity
Developing Your Recovery Operations Reference Guide
Effective Training for New Staff on Your Tracking System
Revitalizing Your Tracking System When Momentum Stalls
Revitalizing Tracking Systems
Creating Dashboards & Reports That Influence Decisions
16 Topics
2 Quizzes
Choosing the Best Dashboard Platform for Your Team
Structuring Dashboards to Answer Essential Questions Clearly
Integrating Dashboards with Existing Systems Seamlessly
Tailoring Recovery Reports for Leaders, Funders, and the Public
Presenting Complex Data in Clear, Actionable Formats
Communicating Progress, Challenges, and Delays Without Losing Trust
Timing Your Reports for Maximum Relevance and Influence
Timing Reports for Influence
Selecting Visual Formats That Best Tell Your Data Story
Using Charts, Maps, and Graphics Effectively Without Overload
Creating Accessible Visuals for Varied Audiences
Avoiding Common Visual Mistakes in Recovery Reporting
Establishing Realistic Dashboard Update Schedules
Automating Dashboard Updates Without Breaking Your System
Assigning Dashboard Responsibilities to Prevent Team Burnout
Simplifying or Phasing Out Dashboards That Lose Value
Retiring Low-Value Dashboards
Linking Operations to Strategic Leadership
16 Topics
2 Quizzes
Creating Concise Weekly Recovery Snapshots for Leaders
Communicating the Narrative Behind Recovery Data
Adjusting Detail Levels for Executives, Managers, and Partners
Managing Questions About Project Delays Constructively
Highlighting Issues Clearly Without Assigning Blame
Facilitating Effective Issue-Resolution Meetings
Keeping Projects Moving Despite Decision Delays
Effective Follow-up and Tracking Without Creating Bottlenecks
Effective Follow Up
Choosing Metrics the Public Actually Cares About
Partnering Effectively with Communications Teams
Managing Public Expectations When Recovery Slows
Planning Operational Sustainability for Multi-Year Recoveries
Adapting Tracking Systems and Dashboards Over Time
Maintaining Team Morale Through Leadership Transitions
Using Annual Reviews to Reset Priorities and Maintain Momentum
Annual Reviews and Priorities