Disaster Volunteer & Donations Coordinator

Disaster Volunteer & Donations Coordinator

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  • Disaster Volunteer & Donations Coordinator

Use practical systems to channel volunteers and donations into organized recovery support without creating chaos. This course gives coordinators the tools to transform spontaneous offers of help into structured and safe programs.

Course Content

Establishing Effective Volunteer Operations
10 Topics
1 Quiz
Identifying and Securing an Ideal Volunteer Intake Location
Quickly Establishing Check-In, Safety Briefing, and Assignment Systems
Matching Volunteers to Roles Based on Skills and Risk Factors
Creating Clear Volunteer Roles, Supervision, and Escalation Paths
Coordinating Volunteer Roles With Safety and Risk Management Teams
Building a Daily Volunteer Assignment and Contact Roster
Accurately Tracking Volunteer Hours for Reimbursement and Recognition
Using Group Messaging for Volunteers
Effective Donations Management & Logistics
9 Topics
1 Quiz
Selecting and Preparing Donations Drop-Off and Sorting Sites
Coordinating Distribution Routes with Partners and Local Agencies
Creating and Communicating an Accurate “Most Needed Items” List
Politely Declining and Redirecting Unsolicited or Unneeded Donations
Implementing an Easy-to-Use, Multi-Team Inventory System
Efficiently Routing Goods to Community and Field Distribution Points
Routing Goods to Distribution Points
Public Communications for Volunteers & Donations
9 Topics
1 Quiz
Strategic Coordination with VOADs & Partners
9 Topics
1 Quiz
Mapping Current Volunteer and Donation Efforts Before Taking Action
Coordinating Volunteer Roles, Sites, and Services With VOADs and NGOs
Sharing Effective Messaging, Safety Protocols, and Intake Materials
Establishing Shared Volunteer & Donations Tracking Tools
Assigning a Partner Liaison for Effective Communication
Welcoming & Vetting Grassroots Volunteer Teams Efficiently
Supporting & Empowering Community Groups While Maintaining Oversight
Linking Grassroots Efforts to Institutional Response Without Red Tape
Linking Grassroots to Institutional Response
Volunteer Safety, Risk Management & Legal Compliance
9 Topics
1 Quiz
Matching Volunteers to Roles by Skill, Risk, and Supervision Needs
Avoiding High-Risk Volunteer Assignments Without Proper Vetting
Rapidly Securing Volunteer Waivers Without Delays
Delivering Effective 5-Minute Volunteer Safety & Conduct Briefings
Deciding When Background Checks Are Essential vs. Optional
Quickly Vetting Volunteers for Sensitive or High-Impact Roles
Setting Clear Boundaries and Safety Expectations in Emergencies
Efficiently Escalating and Reporting Volunteer Incidents or Concerns
Escalating and Reporting Volunteer Incidents
Sustaining Volunteer & Donation Operations
9 Topics
1 Quiz