Disaster Recovery

Infrastructure Recovery Coordinator

Gain hands-on strategies to assess damage, prioritize infrastructure projects, and coordinate the rebuilding of critical systems. This course is designed…

7 Lessons

80 Topics

9 Hours

$199

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Course Content

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Standing Up the Infrastructure Recovery Function
- Welcome to Infrastructure Recovery: Your Role in Rebuilding Stronger Communities
- Understanding the Infrastructure Recovery Coordinator Role (It’s More Than Public Works)
- How to Balance Technical Coordination With Strategic Recovery Goals
- How to Work With Public Works Without Becoming the Project Manager
- How to Explain This Role to Leadership, Partners, and the Public
- How to Identify the Key Agencies and Staff Needed for Infrastructure Recovery
- How to Create a Recovery Coordination Table for Infrastructure Projects
- How to Build Light-Touch Coordination Across Departments and Jurisdictions
- How to Sustain Coordination Through Shifting Projects and Stacks
- How to Separate Recovery Projects From Routine Maintenance and Operations
- How to Support and Strengthen Core Public Works Capacity During Recovery
- How to Phase in Project Leads, Liaisons, and External Support Over Time
- How to Communicate Capital and Maintenance Boundaries Clearly to Leadership and Teams
Managing Infrastructure Recovery Timelines and Sequencing
- Clearly Defining Short-, Mid-, and Long-Term Recovery Timelines
- Aligning Infrastructure Timelines With Funding and Permitting Milestones
- Communicating Realistic Timelines to Leaders, Partners, and the Public
- Adjusting Timelines Proactively as Conditions Change
- Understanding the Stack Approach: Temporary, Interim, and Permanent Solutions
- Layering Solutions: How to Implement Stacks Simultaneously
- Aligning Infrastructure Phases and Stacks with Debris, Housing, and Utility Restoration
- Adjusting Stacks Over Time to Match Recovery Progress
- Identifying and Resolving Bottlenecks Early
- Sequencing Projects Clearly Around Permitting and Environmental Reviews
- Updating and Adjusting Phases as Housing and Permitting Conditions Change
Cross-Sector Coordination in the Infrastructure Sector
- How to Sequence Infrastructure Projects to Unlock Housing Recovery
- How to Coordinate With Schools, Hospitals, and Other Public Facilities
- How to Align Timelines Across Sectors Without Causing Delays
- How to Time Infrastructure Work Around Debris Removal and Access Constraints
- How to Avoid Conflicts With Utility Restorations and Relocations
- How to Coordinate Infrastructure Phases With Environmental Review Milestones
- How to Engage and Coordinate With Private Utility and Infrastructure Providers
- How to Map Private Sector Dependencies and Impacts on Recovery Timelines
- Navigating Ownership Complexities in Public-Private Infrastructure Projects
- Aligning Public and Private Infrastructure Recovery Timelines Clearly
Coordinating Multiple Funding Sources for Infrastructure Recovery
- How to Strategically Align Projects with Eligible Funding Sources
- Evaluating Project Scopes to Maximize Funding Compatibility
- Adapting to Funding Changes Without Major Project Redesign
- How to Coordinate Funding Streams by Timelines and Reimbursement Requirements
- Managing Cash Flow Effectively Across Funding Cycles
- Avoiding Funding Overlaps and Gaps Across Multiple Sources
- Adjusting Timelines as Funding Availability Shifts
- Designing Projects Flexible Enough for Multiple Funding Requirements
- Writing Project Descriptions That Meet Multiple Funding Criteria Clearly
- How to Minimize Redesigns and Re-Bidding Mid-Recovery
- Early Coordination Between Project, Finance, and Compliance Teams
- Documenting Scope and Cost Allocation Clearly for Multiple Funding Sources
- How to Track and Report Expenditures Across Multiple Sources Accurately
- Preparing Documentation Proactively for Audits and Compliance Reviews
- Training Teams on Funding Compliance Documentation
Infrastructure Mitigation and Resilience
- How to Identify Mitigation Opportunities During Infrastructure Project Scoping
- How to Work With Engineers and Planners to Build Resilience Into Design
- How to Communicate the Long-Term Value of Mitigation to Decision Makers
- How to Use Local Hazard Mitigation Plans to Inform Recovery Projects
- How to Coordinate With Mitigation and Resilience Leads Across Departments
- How to Align Projects With Federal and State Resilience Funding Criteria
- Weighing Short-Term Recovery Pressures Against Long-Term Resilience Gains
- Making the Case for Slower, Smarter Rebuilds Without Losing Momentum
- How to Conduct and Use Infrastructure Criticality and Vulnerability Assessments
- Prioritizing Infrastructure Projects Based on Risk Exposure and Asset Criticality
- Incorporating Risk-Based Decisions Clearly into Infrastructure Recovery Plans
- Communicating Risk-Based Prioritization to Leadership and the Public
- How to Document and Communicate Tradeoffs to Elected Officials and the Public
Community Input and Political Navigation in the Infrastructure Sector
- How to Present Recovery Projects to Elected Officials Without Getting Derailed
- How to Handle Public Pushback and Competing Project Requests
- How to Manage Expectations Without Overpromising Project Timelines
- How to Frame Delays in the Context of Safety, Compliance, and Sequencing
- How to Use Visuals and Plain Language to Keep the Public Informed
- How to Provide Regular Updates That Build, Rather Than Erode, Trust
- How to Balance Politically Visible Projects With Critical Technical Needs
- How to Present and Defend Priority Lists to Public and Political Stakeholders
Tracking and Reporting Progress in Infrastructure Recovery
- How to Customize Tracking for Roads, Bridges, Water, and Other Asset Classes
- How to Integrate Infrastructure Data With Broader Recovery Dashboards
- How to Make Dashboards Useful for Both Engineers and Decision Makers
- How to Track Project Milestones Without Relying on Weekly Status Reports Alone
- How to Spot Interdependencies That Could Create Cascading Delays
- How to Work With Contractors and Engineers to Get Accurate Status Updates
- How to Translate Engineering Progress Into Executive and Public Reports
- How to Use Milestone-Based Graphics and Timeline Views Effectively
- How to Frame Infrastructure Wins and Setbacks in a Broader Recovery Narrative
- Closing: Sustaining Recovery: Your Ongoing Impact on Infrastructure Resilience and Community Success

Recovery Operations Specialist

Develop systems and methods to organize logistics, track resources, and keep complex operations running on schedule. This course provides a…

4 Lessons

65 Topics

7 Hours

$249

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Course Content

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Launching Effective Recovery Operations
- Welcome: Your Role in Accelerating and Organizing Disaster Recovery
- What a Recovery Operations Specialist Does: Beyond Data Entry
- How Recovery Operations Supports Strategic Goals Without Owning Them
- Positioning Your Role Effectively in the Organizational Structure
- Communicating Your Value Clearly When Seen as “Just a Tracker”
- Selecting the Right Tracking Tool: From Spreadsheets to Software
- Building a Practical Starter Project Tracker to Avoid Overload
- Gathering the Right Amount of Project Data Without Getting Overwhelmed
- Establishing a Simple, Effective Weekly Update Process
- Tracking Program Progress Without Taking Over
- Designing Clear Coordination Between Operations and Program Teams
- Managing Incomplete or Inconsistent Progress Updates
- Identifying Risks and Issues Without Overstepping Your Role
- Organizing Recovery Files, Templates, and Shared Resources
- Establishing Scalable Project Numbering and Tagging Systems
- Documenting Processes Clearly for Long-Term Use
- Integrating Operations Smoothly with IT, Procurement, and Grants
Managing & Tracking Recovery Progress
- Defining and Using Your Master Recovery Project List
- Creating a Comprehensive Project List Across Teams and Funding Sources
- Tracking Funding Status, Phases, and Dependencies Clearly
- Maintaining Accurate Project Lists Without Constant Follow-Up
- Setting Realistic and Useful Project Milestones
- Identifying and Communicating Project Delays Constructively
- Providing Quick, Effective Weekly Snapshots for Leadership
- Using Timelines and Stack-Based Views to Find Bottlenecks
- Developing Meaningful KPIs Aligned with Recovery Goals
- Linking Individual Projects to Broader Strategic Objectives
- Tracking Efficiency, and Coverage in Project Progress
- Adapting Tracking Systems When Organizational Goals Change
- Documenting Tracking Systems Clearly for Continuity
- Developing Your Recovery Operations Reference Guide
- Effective Training for New Staff on Your Tracking System
- Revitalizing Your Tracking System When Momentum Stalls
Creating Dashboards & Reports That Influence Decisions
- Choosing the Best Dashboard Platform for Your Team
- Structuring Dashboards to Answer Essential Questions Clearly
- Integrating Dashboards with Existing Systems Seamlessly
- Iterative Dashboard Development: Launching Quickly, Improving Constantly
- Tailoring Recovery Reports for Leaders, Funders, and the Public
- Presenting Complex Data in Clear, Actionable Formats
- Communicating Progress, Challenges, and Delays Without Losing Trust
- Timing Your Reports for Maximum Relevance and Influence
- Selecting Visual Formats That Best Tell Your Data Story
- Using Charts, Maps, and Graphics Effectively Without Overload
- Creating Accessible Visuals for Varied Audiences
- Avoiding Common Visual Mistakes in Recovery Reporting
- Establishing Realistic Dashboard Update Schedules
- Automating Dashboard Updates Without Breaking Your System
- Assigning Dashboard Responsibilities to Prevent Team Burnout
- Simplifying or Phasing Out Dashboards That Lose Value
Linking Operations to Strategic Leadership
- Creating Concise Weekly Recovery Snapshots for Leaders
- Communicating the Narrative Behind Recovery Data
- Adjusting Detail Levels for Executives, Managers, and Partners
- Managing Questions About Project Delays Constructively
- Highlighting Issues Clearly Without Assigning Blame
- Facilitating Effective Issue-Resolution Meetings
- Keeping Projects Moving Despite Decision Delays
- Effective Follow-up and Tracking Without Creating Bottlenecks
- Choosing Metrics the Public Actually Cares About
- Partnering Effectively with Communications Teams
- Managing Public Expectations When Recovery Slows
- Planning Operational Sustainability for Multi-Year Recoveries
- Adapting Tracking Systems and Dashboards Over Time
- Maintaining Team Morale Through Leadership Transitions
- Using Annual Reviews to Reset Priorities and Maintain Momentum
- Closing: Leveraging Operational Excellence to Accelerate and Sustain Disaster Recovery

Recovery Planning & Land Use Specialist

Explore planning tools and zoning approaches that speed up permitting, support safe rebuilding, and integrate resilience into recovery. Learners will…

8 Lessons

63 Topics

7 Hours

$299

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Course Content

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Foundations of Recovery Planning & Land Use
- Welcome: Your Critical Role in Shaping Recovery and Building Resilient Communities
- Clearly Defining Your Role in Recovery and Mitigation Efforts
- Communicating Your Role Clearly to Leaders, Staff, and the Public
- Overview of Recovery Planning: Terms, Timelines, and Tools
- Aligning Immediate Recovery Actions with Long-term Planning Goals
- Integrating Mitigation into Early Recovery Planning
- Understanding the Intersection of Recovery and Land Use
Post-Disaster Permitting & Workflow Management
- Setting Up an Emergency Permitting Process Quickly
- Prioritizing Permits for Critical Recovery Needs
- Balancing Speed, Safety, and Compliance in Early Recovery
- Tracking Permits and Land-Use Changes Efficiently Post-Disaster
- Developing Long-term Digital Permitting Solutions
- Creating Flexible, Tiered Review Processes for Recovery Projects
- Staffing and Resource Planning for Sustained Permit Volume
- Ensuring Consistency in Streamlined Processes
Strategic Land Use & Zoning Adjustments
- Identifying and Removing Immediate Zoning Barriers
- Rapidly Adjusting Comprehensive Plans and Zoning Codes
- Structuring Interim Land-Use Policies to Protect Long-Term Community Goals
- Communicating Temporary Land-Use Changes to Stakeholders
- Balancing Short-term Needs with Long-term Vision
- Coordinating Land Use Decisions with Recovery Timelines
- Integrating Hazard Mitigation into Land Use Policies and Practices
- Aligning Land-Use Decisions with Community Visions
Risk-informed Land Use & Mitigation Integration
- Utilizing Hazard Maps and Risk Assessments in Post Disaster Planning
- Coordinating with FEMA and Local Hazard Mitigation Efforts
- Practical Land Use Strategies to Reduce Future Disaster Impacts
- Legal and Regulatory Tools for Enforcing Land-Use and Mitigation Policies Post-Disaster
- Planning and Coordinating Successful Buyout Programs
- Integrating Buyouts into Local Land Use Policies
- Managing Community Expectations Around Buyouts
- Coordinating Land Banking and Redevelopment Post-Buyout
Community Engagement and Equity in Recovery Planning
- Structuring Community Engagement for Actionable Feedback
- Effective Techniques for Facilitating Planning Dialogues
- Managing Conflict and Misinformation During Recovery Planning
- Transparency and Accountability in Community Engagement
- Identifying Communities Vulnerable to Displacement
- Developing Equitable Land Use Policies Post-Disaster
- Tracking and Mitigating Displacement Pressures
- Integrating Anti-Displacement Measures in Recovery Plans
Internal Coordination & Communication
- Establishing Effective Coordination Across Departments
- Clarifying Internal Roles and Responsibilities Post-Disaster
- Managing Friction Points Between Planning, Permitting, and Engineering
- Ensuring Operational Continuity During Multi-Year Recoveries
- Creating and Using Dashboards to Track Recovery Progress
- Aligning Planning Data and Progress Reports with Recovery KPIs
- Communicating Complex Land Use Decisions to Non-Technical Audiences
- Keeping Officials and Public Updated on Land Use and Permitting Progress
Advanced Permitting & Temporary Housing Solutions
- Identifying Suitable Sites Quickly and Efficiently
- Coordinating Multi-Agency Temporary Housing Efforts
- Navigating Environmental Reviews and Community Concerns
- Streamlining Permits for Emergency Housing
- Balancing Urgency with Oversight in Permit Reviews
- Creating Fast-Track Review Processes That Maintain Standards
- Training Staff and Contractors on Streamlined Processes
- Effective Monitoring and Reporting of Permitting Outcomes
Transition and Institutional Knowledge
- Capturing Institutional Knowledge to Prevent Loss During Staff Turnover
- Building a Recovery Planning & Land Use Playbook
- Training and Preparing Future Land Use and Planning Leaders
- Planning for Long-term Staffing and Resource Sustainability
- Reviewing Recovery Lessons Learned in Planning and Land Use
- Strategies for Institutionalizing Resilient Land Use Practices
- Continuing Community Engagement Post-Recovery
- Your Role in Building Lasting, Sustainable Resilience

Economic & Business Recovery Coordinator

Apply proven strategies to stabilize local economies, support small businesses, and restore jobs after disaster. Participants will learn how to…

4 Lessons

54 Topics

7 Hours

$299

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Establishing the Economic Recovery Function
- Welcome: Your Role in Leading Economic & Business Recovery
- Defining the Economic Recovery Coordinator Role
- Balancing Immediate Business, Workforce, and Community Priorities
- Collaborating Across Local, State, and Nonprofit Partners Effectively
- Translating Economic Data and Jargon into Actionable Steps
- Identifying Essential Agencies and Partners for Economic Recovery
- Creating a Unified Economic Recovery Agenda Across Diverse Missions
- Designing Efficient, Low-Burden Coordination Systems
- Building a Comprehensive Post-Disaster Economic Resource Map
- Clarifying Partner Roles and Reducing Redundancies Early
- Supporting Businesses Rapidly Without Creating Bureaucracy
- Launching Effective, Rapid Business Outreach Strategies
- Utilizing Pre-Disaster Baselines to Rapidly Identify Economic Impacts
- Effective Use of Surveys and Rapid Assessments for Decision-Making
- Managing Public Expectations and Clear Economic Recovery Messaging
- Proactively Engaging Communities in Economic Decision-Making
- Maintaining Transparent Economic Progress Reporting
- Effective Succession Planning for Economic Recovery Leadership
- Documenting Institutional Knowledge and Preparing Successors
Economic Resilience & Long-Term Strategy
- Developing a Multi-Year Economic Recovery and Resilience Strategy
- Economic Diversification and Future-Proofing Post-Disaster
- Assessing Workforce Disruption, Needs, and Emerging Opportunities
- Rapidly Adapting and Funding Workforce Training Post-Disaster
- Designing Inclusive Workforce Programs and Reducing Barriers
- Building Effective Partnerships: Workforce Boards, Colleges, Employers
- Mapping and Communicating Post-Disaster Loans, Grants, and Tax Relief
- Supporting Businesses Through SBA and Other Disaster Loans
- Mobilizing CDFIs and Credit Unions for Local Business Support
- Tracking Capital Flows and Identifying Gaps
- Aligning Housing Programs with Economic Recovery Goals
- Facilitating Business and Workforce Stability Through Housing Solutions
- Attracting and Retaining New Business Investments Post-Disaster
- Embracing Technology and Innovation to Accelerate Recovery
- Leveraging Green Economy and Sustainability Trends in Recovery
State, Federal, and Philanthropic Partnerships
- Effective Collaboration with EDA, HUD, SBA, and State Agencies
- Aligning Local Recovery Projects with Regional and Federal Strategies
- Positioning Local Projects Competitively for Funding Opportunities
- Designing Fundable Economic Recovery Initiatives
- Coordinating Donors and Investments Effectively
- Communicating Impact Clearly to Maintain Support
Sector-Specific Recovery Strategies
- Strengthening Small Businesses Against Future Disruptions
- Streamlining Permitting and Regulatory Processes Post-Disaster
- Establishing a One-Stop Business Recovery Center Quickly
- Understanding Real Estate Market Dynamics, Speculation, and Affordability Risks
- Practical Land Banking Strategies to Maintain Economic Stability
- Leveraging Flexible Zoning, Permitting, and Incentives for Rapid Economic Recovery
- Assessing and Mitigating Supply Chain Disruptions Post-Disaster
- Supporting Businesses Reliant on Critical Infrastructure
- Developing Tailored Recovery Strategies for Tourism & Hospitality Industries
- Recovery Planning for Agriculture, Fisheries, and Natural Resource-Based Industries
- Retail & Small Business Recovery Strategies: Main Streets and Commercial Districts
- Supporting Manufacturing & Industrial Sector Recovery
- Accelerating Recovery of Technology and Innovation-Driven Industries
- Closing: Turning Economic Recovery Lessons into Lasting Community Prosperity

Disaster Housing Recovery Lead

Discover practical approaches to assess housing needs, manage temporary housing programs, and implement rebuilding strategies that get families home faster.…

5 Lessons

102 Topics

12 Hours

$299

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Establishing the Housing Recovery Function
- Welcome: Your Role in Leading Effective Disaster Housing Recovery
- What a Housing Recovery Lead Really Does: Beyond Program Management
- Clarifying Your Accountability as a Housing Recovery Leader
- Coordinating Repair, Rebuild, Buyout, and Temporary Housing Simultaneously
- Setting Clear Boundaries While Promoting Collaboration
- Identifying Essential Housing Recovery Team Members (and Their Roles)
- Creating a Shared Agenda Across Agencies with Different Priorities
- Using Light-Touch Governance to Maintain Team Alignment Without Bureaucracy
- Sustaining Your Housing Recovery Team Across Multi-Year Efforts
- Creating a Visual Map of Housing Programs, Partners, and Responsibilities
- Identifying and Resolving Early Coordination Gaps and Overlaps
- Clarifying Roles Across Local, State, and Nonprofit Partners
- Housing Development 101: Construction, Zoning, and Permitting Essentials
- How Affordable Housing is Financed and Built: A Practical Overview
- Understanding Housing Developers: Incentives, Constraints, and Opportunities
- Aligning Temporary, Repair, and Permanent Housing Programs Effectively
- Preventing Temporary Housing from Becoming Permanent
- Maximizing Program Coverage and Streamlining Eligibility Across Housing Efforts
- Designing Intuitive Housing Workflows Residents Can Easily Navigate
Building the Local-State Housing Recovery System
- Demystifying FEMA, HUD, SBA, and State Housing Program Roles
- Clarifying Roles: How City, County, State, Nonprofit, Philanthropic, and Federal Partners Contribute to Housing Recovery
- Coordinating Tribal, Local, State, and Federal Housing Efforts Seamlessly
- Clearly Communicating the Housing Landscape to Residents
- Clearly Defining Local vs. State Leadership Roles in Housing Recovery
- Integrating Housing Recovery into the Broader Recovery Structure
- Co-Designing Housing Workflows with Local and State Partners
- Cultivating a Unified Housing Recovery Culture Across Agencies
- Documenting and Communicating Shared Housing Decision Points Clearly
- Resolving Disagreements and Handling Escalations Respectfully
- Creating Efficient Escalation Processes That Don’t Delay Progress
- Sustaining Effective Coordination Despite Staff Turnover
- Keeping Your Team Engaged and Productive Without Burnout
- Planning Effective Staffing for Long-Term Housing Recovery (3–5 Years)
- Maintaining Robust Local-State-Federal Coordination Systems Long-Term
- Documenting Institutional Knowledge for Smooth Transitions
- Training and Empowering Successors in Housing Recovery Roles
Navigating Housing Programs and Funding
- What FEMA IA, HUD CDBG-DR, SBA, and Other Programs Actually Fund
- Critical Gaps in Housing Programs (and Why They Matter)
- How Housing Program Design Affects Residents’ Experiences
- Explaining the Housing Program Landscape in Simple Terms
- Mapping the Flow Between Temporary, Repair, and Permanent Housing
- Seamless Program Transitions: Helping Residents Avoid Starting Over
- Troubleshooting Delays and Misalignment Across Housing Programs
- Tracking Housing Funding: Types, Uses, and Timing Without Complexity
- Layering Multiple Funding Sources Without Compliance Risks
- Communicating Your Funding Strategy Clearly to Leadership and Partners
- Identifying Housing Recovery Gaps and Launching Effective Gap-Filling Programs
- Partnering With Philanthropy and Case Managers to Close Individual Gaps
- Balancing Equity, Speed, and Eligibility in Gap-Filling Initiatives
- The Role of the Private and Philanthropic Sector in Disaster Housing
- Structuring Strategic Public-Private Partnerships for Housing Development
- Attracting and Sustaining Private Investment in Disaster Housing
- Building Effective, Long-Term Philanthropic Partnerships
Managing Housing Recovery Implementation
- Realistic Timeline Planning for Repair, Rebuild, Buyout, and Temporary Housing
- Communicating Program Differences Clearly to the Public
- Preventing Program Silos Without Compromising Efficiency
- Adjusting Housing Implementation as Policies or Leadership Change
- Navigating Post-Disaster Real Estate Market Dynamics and Speculation
- Strategies for Preventing Displacement and Maintaining Housing Affordability
- Effective Land Banking Strategies Post-Disaster
- Simple Systems to Track Housing Progress by Unit
- Summarizing Housing Progress Clearly for Leadership and the Public
- Spotting and Addressing Bottlenecks Without Micromanagement
- Using Data-Driven Insights for Resource Allocation and Decision-Making
- Proactively Engaging Communities in Housing Recovery Decisions
- Managing Public Expectations and Community Input Effectively
- Clear, Jargon-Free Communication on Housing Recovery Status
- Providing Realistic Housing Timelines Without Losing Resident Trust
- Coordinating Multi-Agency Communications to Avoid Mixed Messages
- Preparing Effective Housing Recovery Briefings for Elected Officials
- Communicating Difficult Housing Decisions Without Eroding Trust
Linking Housing to Long-Term Resilience
- Creating a Comprehensive Long-Term Disaster Housing Strategy (5–10 Years)
- Building Long-Term Affordable Housing Pipelines After Disaster
- Engaging Housing Developers Early in Long-Term Planning
- Integrating Housing Recovery with Community Master Planning
- Understanding Economic Drivers of Disaster Housing Recovery
- Aligning Housing Efforts with Local Workforce and Economic Strategies
- Finding the Critical Intersections of Housing and Risk Reduction
- Positioning Housing Recovery Projects to Secure Hazard Mitigation Funding
- Creating Joint Housing and Mitigation Funding Strategies
- Leveraging Housing Recovery for Safer, Smarter Community Rebuilding
- Embedding Energy, Accessibility, and Resilience Standards into Housing Rebuild Programs
- Gaining Buy-In from Contractors and Code Officials Efficiently
- Setting Achievable Standards for Large-Scale Housing Rebuilds
- Educating Residents on Resilient Housing Without Fear
- Winning Support for Resilient Rebuilding: Persuading Leaders and Streamlining Implementation
- Expediting Permitting and Zoning Reviews to Accelerate Rebuilding
- Establishing a One-Stop Rebuild Center for Faster, Easier Recovery
- Simplifying Access to Rebuilding Services and Resources for Residents
- Incentivizing and Encouraging Resilient Building Practices
- Designing and Implementing an Effective Housing Buyout Program
- Introducing Housing Buyouts Clearly and Compassionately
- Coordinating Housing Buyouts with Relocation and Case Management
- Navigating Community Tensions Around Housing Buyouts
- Tracking and Clearly Communicating Buyout Outcomes
- Planning Effective Transitions Out of Temporary Housing Early
- Connecting Recovery Case Management to Long-Term Housing Solutions
- Coordinating with Developers and Planners for Housing Stability
- Designing Recovery Programs to Ensure Long-Term Housing Stability
- Leveraging Modular, Prefab, and Innovative Housing Solutions
- Exploring Future Trends: 3D Printing, Sustainable, and Rapid Housing Methods
- Closing: Turning Housing Recovery Lessons into Lasting Community Impact

State Disaster Recovery Coordinator (SDRC)

Build the capacity to align state resources, support local governments, and oversee multi-jurisdiction recovery operations. You’ll learn how to bridge…

6 Lessons

75 Topics

9 Hours

$299

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Establishing the State Recovery Function
- Welcome to the SDRC Certificate: Leading Effective State-Level Disaster Recovery Coordination
- Defining the State Disaster Recovery Coordinator Role: Responsibilities and Common Misconceptions
- Leading Without Direct Authority: Influencing State Agencies Effectively
- Streamlined Cross-Agency Coordination: Avoiding Common Pitfalls
- Bridging Local Needs and State-Federal Systems Effectively
- Navigating Complex Political Dynamics During Multi-Year Recovery Efforts
- Structuring a Lean State Recovery Team: Prioritizing and Filling Essential Roles with Limited Resources
- Borrowing and Integrating Staff From Other Agencies Without Disruption
- Sustaining Your Recovery Team Through Multi-Year Operations
- Effectively Supporting Local Recovery Efforts: Transparency and Respecting Boundaries
- Tailoring State Recovery Assistance to Diverse Local Needs
Structuring State-Level Coordination Systems
- Navigating Internal State Agency Dynamics: Building Trust and Resolving Conflicts
- Running Effective Statewide Recovery Coordination Meetings
- Tracking Recovery Activities Across State Departments Without Overstepping
- Aligning State RSFs with Local Recovery Structures
- Maximizing RSFs to Drive Action, Not Just Communication
- Keeping Recovery Efforts Consistent During Leadership Changes
- Onboarding and Training State Agency Partners in Recovery Principles
- Defining Effective State-Level Recovery Coordination Structures
- Structuring Effective Coordination: Preventing Silos with Lightweight Governance
- Adapting Coordination Structures Throughout Multi-Year Recoveries
- Identifying and Fixing Common Multi-Jurisdictional Coordination Failures
- Setting Up Effective Cross-Jurisdictional Coordination Structures
- Monitoring Recovery Across Jurisdictions to Avoid Duplication and Gaps
- Balancing Equity, Speed, and Visibility in Regional Recovery
Local Funding, Assistance, and Technical Support
- Clarifying What Local Recovery Leaders Need Most from the State
- Assessing Local Capacity Before Providing State Recovery Support
- Customizing State Support Based on Local Size, Type, and Preparedness
- Gathering Actionable Feedback from Local Recovery Leaders
- Bundling State Technical Assistance, Staffing, and Funding Effectively
- Ensuring State Programs Match Local Recovery Goals, Gaps, and Timelines
- Coordinating State Funding Offers Before Engaging Local Partners
- Leveraging Private-Sector and Philanthropic Partnerships in State-Level Recovery
- Preventing State Support Overload: The Costs of Uncoordinated Offers
- Setting Up an Effective Centralized Coordination Process
- Vetting State Support Offers Before Reaching Local Partners
- Training State Agencies for Coordinated Local Outreach
- Leveraging Admin Funds to Build Strategic, Long-Term Capacity
- Funding Local Recovery Positions Without Creating Dependency
- Evaluating the Impact of State Technical Assistance and Staff Deployments
State-Level Recovery Planning and Strategy
- Core Components of a State Recovery Plan: What to Include and Exclude
- Building an Action-Oriented State Recovery Plan (Without Excessive Detail)
- Keeping Your State Recovery Plan Relevant and Actionable
- Communicating Your State Recovery Plan to Partners and Officials
- Developing Effective Exit and Transition Plans for State Recovery Operations
- Streamlining Alignment of State, Local, and Federal Recovery Plans
- Creating an Integrated Statewide Project Pipeline That Aligns with Local and Federal Strategies
- Coordinating Effective Strategies in Multi-County and Tribal Disasters
- Matching State Recovery Projects with Optimal Funding Sources
- Tracking Project Funding Eligibility, Match, and Timing
- Sharing Funding Information Transparently and Preventing Conflict
- Embedding Risk Reduction into Recovery Efforts from Day One
- Leveraging Recovery as a Platform for Future Mitigation Investment
- Balancing Immediate Recovery Actions with Long-Term Resilience Goals
- Effective Coordination Among Recovery, Mitigation, and Climate Offices
Tracking Recovery Across Jurisdictions
- Defining Effective State-Level Recovery Tracking Systems
- Establishing Meaningful Statewide Recovery Indicators Without Data Overload
- Developing KPIs to Drive State-Level Recovery Leadership
- Efficient Local Data Collection: Balancing Quality, Frequency, and Local Capacity
- Analyzing and Mapping Local Data to Identify Statewide Gaps and Strategic Needs
- Crafting Clear, Credible, and Actionable State Recovery Progress Reports
- Communicating Challenges and Successes Transparently to Maintain Trust
State-Level Recovery Communications
- Essential Messaging: Setting Realistic Expectations in the Early Recovery Phase
- Effectively Responding to Media Inquiries Without Undermining Local Partners
- Building a Cohesive State Recovery Narrative Across Diverse Local Realities
- Aligning State, Local, and Federal Recovery Messaging Clearly and Consistently
- Proactive Management of Misinformation and Conflicting Recovery Updates
- Equipping Local Partners to Communicate Effectively Without Micromanaging
- Managing Political Expectations: Realistic Timelines and Competing Priorities
- Communicating Difficult News Clearly to Sustain Trust and Support
- Creating a Clear and Accessible Statewide Recovery Information Hub
- Demonstrating Recovery Progress with Data, Visuals, and Community Highlights
- Establishing a Sustainable Cadence for Recovery Updates Without Overloading Your Team
- Resetting Public Expectations When Recovery Conditions or Funding Change
- Closing: Your Next Steps as a State Disaster Recovery Coordinator: Turning Strategy into Lasting Impact

Local Disaster Recovery Manager (LDRM)

Gain tools and strategies to establish a recovery office, coordinate stakeholders, and guide long-term community recovery. This course prepares local…

5 Lessons

96 Topics

11 Hours

$249

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Launching & Leading Local Recovery Operations
- Welcome to the Local Disaster Recovery Manager Certificate: Your Complete Roadmap for Leading Community Recovery
- Defining the Local Disaster Recovery Manager Role: Core Responsibilities and Common Misconceptions
- Mapping Your Recovery Landscape: Key Partners, Roles, and Initial Steps
- The Core Functions of a Local Recovery Office: What It Does and Doesn’t Do
- Pitching a Recovery Office Successfully to Leadership and Elected Officials
- Blueprint for Structuring Your Recovery Office: A Step-by-Step Guide
- Rapid Staffing for Recovery Operations: Quickly Attracting and Hiring the Right Talent
- Preventing Burnout and Supporting Staff in Long-Term Recovery Operations
- Leveraging Admin and Planning Grants for Early Recovery Funding
- How to Secure Flexible Early Recovery Funds from Philanthropy and the Private Sector
- Creating and Justifying Your Startup Budget for Recovery Operations
- Avoiding Early Procurement and Contracting Pitfalls in Recovery
- Prioritizing Recovery Tasks Using the ‘Stacks Not Phases’ Framework
- Running Effective Goal-Setting Workshops With Partners
- Communicating Recovery Goals Clearly and Realistically
- Updating Recovery Priorities Without Losing Momentum
- Structuring Weekly Recovery Meetings That Drive Real Progress
- Building a Balanced Recovery Calendar: Managing Urgency and Capacity
- Task and Follow-Up Management Without Expensive Software
- Effective Coordination Across Departments Without Direct Authority
- Smoothly Transitioning and Closing Your Recovery Office Without Losing Progress
- Maintaining Operational Consistency Through Staff Turnover
Building Strong Cross-Sector Recovery Partnerships
- Understanding Recovery Coordination Structures: RSFs, Working Groups, or Custom Models
- Clarifying Roles and Responsibilities to Prevent Turf Wars
- Establishing Your Local Recovery Coordination Structure
- Integrating State and Federal Recovery Support Systems Into Your Recovery Operation
- Crafting Effective Requests for State and Federal Recovery Assistance
- Managing Conflicting Priorities with State and Federal Partners
- Using Technical Assistance from State and Federal Partners Effectively
- Maximizing the Impact of Nonprofit, Philanthropic, and Private Partners
- Engaging Partners Effectively Without Losing Control or Focus
- Aligning Public Recovery Goals with Private Sector Resources
- Sustaining Multi-Year Cross-Sector Collaborations
- Preventing Duplication, Drift, and Tension Across Recovery Partners
- Structuring Recovery Meetings That Actually Achieve Results
- Facilitating Focused Discussions and Preventing Spirals
- Managing Difficult Personalities and Group Dynamics Effectively
- Determining When to Merge, Redesign, or Sunset a Recovery Group
- Communicating Wins to Sustain Engagement and Momentum
Funding & Finance for Disaster Recovery Managers
- Understanding What Disaster Recovery Funding Actually Covers
- Flow of Public, Private, and Philanthropic Recovery Dollars
- Integrating FEMA PA, IA, HMGP, and CDBG-DR Funds Strategically
- Identifying Flexible and Early-Action Funding Sources
- Forecasting and Phasing Funding for Multi-Year Recovery
- What Blending, Braiding, and Sequencing Funds Actually Means (and How It Works in Practice)
- Developing Layered Funding Strategies for Complex Recovery Projects
- Matching the Right Funding Sources to Your Recovery Projects
- Navigating Match Requirements and Overlapping Funding Rules
- Understanding Compliance Clearly: Why It Matters and How to Avoid Costly Mistakes
- Building a Reliable and Effective Documentation System for Disaster Recovery
- Maintaining Audit-Readiness for Contracts, Procurement, and Invoices
- Training Your Team on Compliance Without Creating Fear or Resistance
- Building Strong, Effective Partnerships with Finance Teams
- Translating Recovery Goals into Finance Team Requirements
- Aligning Project Planning with Procurement Timelines and Rules
- Identifying Financial Issues Early: Effective Coordination Systems
- Creating a Shared Playbook for Program and Finance Collaboration
Recovery Communications & Public Trust
- Critical Recovery Communications: What to Say (and Not Say) in the First 72 Hours
- Crafting a Clear, Simple Public Recovery Narrative
- Coordinating Consistent Messaging Across Departments and Partners
- Preparing Leaders for Effective Public Communication During Recovery
- Providing Recovery Updates Clearly Without Causing Panic or Confusion
- Presenting Complex Recovery Information Clearly and Understandably
- Handling Tough Questions Confidently (Without Becoming Defensive)
- Managing Emotionally Charged Crowds During Public Meetings
- Creating Inclusive Spaces for Marginalized and Underserved Communities
- Following Up After Community Meetings to Build Public Trust
- Managing Political Pressures Effectively to Keep Recovery On Track
- Briefing Elected Officials Who Demand Rapid Results
- Staying Nonpartisan and Credible During Leadership Changes
- Documenting Recovery Progress for Smooth Leadership Transitions
- Keeping Recovery Efforts Consistent Amid Political Shifts
- Building a Core Message to Anchor All Recovery Communications
- Using Visuals, Metrics, and Stories to Demonstrate Recovery Progress
- Creating a Realistic, Sustainable Recovery Communications Cadence
- Addressing Misinformation Effectively Without Amplifying It
- Communicating Honestly When Recovery Efforts Stall or Face Challenges
Tracking, Reporting, and Strategy Tools
- Understanding Recovery Needs Assessments: Purpose, Value, and Common Mistakes
- Designing an Efficient Recovery Needs Assessment (Without Wasting Time)
- Gathering Cross-Sector Input Effectively (Without Overwhelming Partners)
- Converting Interviews, Surveys, and Site Visits into Actionable Recovery Plans
- Communicating Needs Assessment Results Transparently Without Overpromising
- Defining a Practical Recovery Strategy: What It Is and Isn’t
- Translating Identified Needs into Scalable, Fundable Recovery Projects
- Creating Cross-Sector Recovery Strategies Beyond a Wish List
- Keeping Recovery Strategies Adaptable to Changing Conditions and Funding
- Tracking Cross-Agency Recovery Progress Without Creating Overload
- Selecting and Using KPIs and Milestones That Reflect True Recovery Progress
- Identifying Bottlenecks, Gaps, and Overlaps Before They Stall Your Recovery
- Ensuring Tracking Systems Remain Effective Despite Staff Turnover
- Creating a No-Code Recovery Dashboard Using Google Sheets or Excel
- Developing One-Page Recovery Snapshots for Funders and Officials
- Tailoring Recovery Reports Effectively for Different Audiences
- Communicating Recovery Successes Credibly and Effectively
- Keeping Reports and Dashboards Meaningful Without Burning Out Your Team
- You’re Ready to Lead: Turning Your New Skills into Real-World Recovery Success

Infrastructure Recovery Coordinator

$199

Course Content

Standing Up the Infrastructure Recovery Function

Managing Infrastructure Recovery Timelines and Sequencing

Cross-Sector Coordination in the Infrastructure Sector

Coordinating Multiple Funding Sources for Infrastructure Recovery

Infrastructure Mitigation and Resilience

Community Input and Political Navigation in the Infrastructure Sector

Tracking and Reporting Progress in Infrastructure Recovery

Recovery Operations Specialist

$249

Course Content

Launching Effective Recovery Operations

Managing & Tracking Recovery Progress

Creating Dashboards & Reports That Influence Decisions

Linking Operations to Strategic Leadership

Recovery Planning & Land Use Specialist

$299

Course Content

Foundations of Recovery Planning & Land Use

Post-Disaster Permitting & Workflow Management

Strategic Land Use & Zoning Adjustments

Risk-informed Land Use & Mitigation Integration

Community Engagement and Equity in Recovery Planning

Internal Coordination & Communication

Advanced Permitting & Temporary Housing Solutions

Transition and Institutional Knowledge

Economic & Business Recovery Coordinator

$299

Course Content

Establishing the Economic Recovery Function

Economic Resilience & Long-Term Strategy

State, Federal, and Philanthropic Partnerships

Sector-Specific Recovery Strategies

Disaster Housing Recovery Lead

$299

Course Content

Establishing the Housing Recovery Function

Building the Local-State Housing Recovery System

Navigating Housing Programs and Funding

Managing Housing Recovery Implementation

Linking Housing to Long-Term Resilience

State Disaster Recovery Coordinator (SDRC)

$299

Course Content

Establishing the State Recovery Function

Structuring State-Level Coordination Systems

Local Funding, Assistance, and Technical Support

State-Level Recovery Planning and Strategy

Tracking Recovery Across Jurisdictions

State-Level Recovery Communications

Local Disaster Recovery Manager (LDRM)

$249

Course Content

Launching & Leading Local Recovery Operations

Building Strong Cross-Sector Recovery Partnerships

Funding & Finance for Disaster Recovery Managers

Recovery Communications & Public Trust

Tracking, Reporting, and Strategy Tools

Individual Learners

Organizations